Data

What is a sales cadence?

Done-for-you B2B outbound · Original data

In short

A sales cadence is the planned sequence of contact attempts across channels and days that you use to reach one prospect.

On this page
  1. The definition
  2. How long should it be
  3. Mixing channels
  4. When to stop

The definition

A cadence specifies how many times you will attempt contact, on which days, through which channels, and what each message says. It exists so that follow-up happens by design rather than by memory.

The word is used interchangeably with sequence. There is no meaningful difference.

How long should it be

Long enough that you are not relying on one email arriving at a convenient moment, short enough that you stop before becoming a nuisance. Most working cadences run four to seven touches over two to three weeks.

The number matters less than the spacing. Touches bunched into three days read as automation; the same number spread over three weeks reads as persistence.

Mixing channels

Email and LinkedIn together outperform either alone, because a name that appears twice in different places reads as a person rather than a campaign.

Calls belong in the middle rather than the start, once there is a reason for the call to make sense.

When to stop

When the sequence ends, and permanently when someone asks. Continuing past a clear no costs more in reputation than the reply was worth.

A clean break-up message at the end recovers a surprising share of replies, because it removes the pressure to respond.

Frequently asked

What is a sales cadence?
A sales cadence is the planned sequence of contact attempts across channels and days used to reach one prospect, so that follow-up happens by design rather than by memory.
How many touches should a cadence have?
Most working cadences run four to seven touches over two to three weeks. Spacing matters more than the count; the same number of touches bunched into three days reads as automation.
Should a cadence include calls and LinkedIn?
Yes, where they fit. Email and LinkedIn together outperform either alone. Calls work better in the middle of a sequence than at the start, once there is a reason for the call to make sense.

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